Silent Living
How it works

How Silent Living works: camera-free sensors, calm alerts

We'll help you set everything up, by phone anywhere in the UK, or with an engineer visit near Solihull. After that, the system works quietly in the background.

Discreet home sensors that learn a usual daily routine without filming anyone.
Small, camera-free sensors blend into the home and quietly notice changes in everyday routines.
  1. 01

    We help you set it up

    We post everything with clear instructions and guide you through setup on the phone. Near our Solihull head office, an engineer can fit it for you.

  2. 02

    The system learns their routine

    Quiet sensors monitor activity around the home and build a picture of a normal day.

  3. 03

    You get the right alert

    Only when something genuinely needs your attention — never a stream of noisy notifications.

  4. 04

    Peace of mind, every day

    You can get on with your life knowing you'll hear straight away if the person you care for needs you.

When an alert is raised

Automated Check-In Calls

If something seems wrong, Silent Living doesn't just send an alert and hope someone sees it. A calm, friendly automated voice can call your loved one first, in the language they're most comfortable with, or go straight to family if you prefer.

  1. 01

    We call them first

    When an alert is raised and the 'call them first' setting is on, our system rings the resident and gently asks if they're okay, in their preferred language. If it's off, we call the family contact directly.

  2. 02

    All fine? The alert is cleared

    If they say they're okay, the call ends and the alert is cleared, with no need to disturb anyone else.

  3. 03

    Need help? We reassure them

    If they don't answer, or tell us something's wrong, we calmly let them know help is being arranged.

  4. 04

    We call their contacts

    We then call the main family member or carer, explain what's happened and ask them to confirm whether they can go.

  5. 05

    No answer? We try the next person

    If the first contact doesn't pick up, we leave a voicemail and call the next contact on the list.

Silent Living is not a replacement for emergency services. In an emergency, always call 999.

The sensors and what they do

Motion & activity monitoring

Discreet sensors learn your loved one's daily routine and quietly flag anything unusual.

Bed sensor

Knows when they've gone to bed and when they've got up — and lets you know if something's not right.

Optional fall sensor

An optional fall sensor can be fitted in a room where you'd like extra reassurance.

Medication reminders

A gentle nudge if the medicine cabinet hasn't been opened at the usual time.

Family dashboard

Check in on someone you care about at any time from a simple, friendly app on your phone.

Automated call escalation

If something needs attention, an automated call rings your loved one first (if you choose that setting) or goes straight to your main family contact, then the next contact if there's no answer.

Carer visit logging

Carer visits are recorded automatically with a single button-press at the door.

Dementia mode

Enhanced sensitivity settings adapted for memory loss, with extra reassurance built in.

Ready when you are.

Tell us a little about the person, their home and the reassurance you need. We'll recommend a suitable setup.

Get started

Prefer a conversation? Talk to our UK team.